All products in our store support a seven day no reason return or exchange policy. Within 7 days from the date of receipt, if the product is unused, the packaging is intact, and it does not affect secondary sales, you can apply for a return or exchange. Excluding customized products, please refer to the product details page for more information.

Normally, orders paid before 16:00 will be shipped on the same day, while orders paid after 16:00 will be shipped the next day. Default delivery includes Zhongtong and YTO Express. If you need to specify a courier, please contact customer service to make up the difference. The delivery time for remote areas may be delayed by 1-2 days.

After the order is shipped, the logistics tracking number will be automatically pushed, and you can click "View Logistics" in "My Orders" to track it in real-time. If the logistics information has not been updated for a long time, you can contact customer service to assist in verifying and handling it.

If there is a quality issue with the received product, please contact customer service within 24 hours after signing and provide photos of the problem. We will process a return or exchange for you, and the round-trip shipping costs will be borne by our store.

Support the issuance of regular invoices and value-added tax special invoices. Please note the invoice header and tax number when placing an order, or contact customer service to provide invoicing information. The invoice will be issued and sent out within 3-5 working days after the order is confirmed to have been received.